Postage

Region

Order size

Typical service

Price

Delivery to Europe

Mainland UK £50 or more Express delivery, 2 working days Free
£20-50 Standard delivery, 3-4 working days Free
£20-50 Express delivery, 2 working days £1.95
less than £20 Standard delivery, 3-4 working days £3.80
less than £20 Express delivery, 2 working days £4.95
Europe Zone 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Poland, Portugal, Netherlands, Slovakia, Slovenia, Spain (mainland), Sweden £55 or more 3-6 working days Free
less than £55 3-6 working days £14.95
Europe Zone 2: Bulgaria, Estonia, Finland, Greece, Latvia, Romania £65 or more 3-6 working days Free
less than £65 3-6 working days £19.95
Europe Zone 3: Norway, Switzerland £95 or more 3-6 working days Free
less than £95 3-6 working days £34.95
Europe Zone 4: Andorra, Monaco, Turkey £115 or more 3-6 working days Free
less than £115 3-6 working days £45.00
Europe Zone 5: Albania, Belarus, Bosnia and Herzegovina, Croatia, Liechtenstein, Macedonia, Moldova, Serbia £130 or more 3-6 working days Free
less than £130 3-6 working days £55.00
Europe Zone 6: Iceland, Malta, Ukraine, Vatican City £160 or more 3-6 working days Free
less than £160 3-6 working days £70.00
Europe Zone 7: Armenia, San Marino £350 or more 3-6 working days Free
less than £350 3-6 working days £135.00

Delivery to North America

Canada and the USA £80 or more 3-6 working days Free
less than £80 3-6 working days £24.95

Delivery to South Africa

South Africa £160 or more 2-4 working days Free
less than £160 2-4 working days £70.00

 

We ship worldwide.

If you cannot see your country or region on the list above, that doesn't necessarily mean we can't deliver there, it just means we haven't yet! Please feel free to get in touch with us to discuss delivery to your part of the world.

Need express delivery but can't see an option above? Again, just let us know and we'll be happy to help.

 

Transparency behind our delivery charges.

Simply put, we want our delivery charges to be fair.

We aren't looking to make a profit on the delivery we charge - in fact, if you include the labour cost of someone packaging up your order and taking it to the depot we make a small loss.

We do this to allow people to order small quantities as well as place big orders. In general, we subsidise the delivery of smaller orders with the margin from bigger ones.

For free delivery, we have carefully worked out a minimum order value which is financially sustainable for us, and is as low as possible for you.

If you feel this is too high (particularly for countries where we're delivering abroad) please get in touch and we can check the courier options again. (Or, if you know of a courier you would like to recommend for your country, please let us know and we'll look into it!)

 

Service vs cost.

While cost is very important, we don't always ship with the cheapest courier.

UK orders

After long experimentation, we've settled on Royal Mail or DPD for most UK deliveries.

Royal Mail are our preferred option for orders under 2kg. They offer an incredibly quick, reliable, and affordable service for small parcels. Currently, we use their untracked 1st and 2nd Class services. They have proved very reliable so far, but if you would prefer to have your order tracked just let us know.

For orders over 2kg, our preferred courier is DPD. These deliveries are fully tracked, and DPD keep you brilliantly updated on your parcel's progress. They'll message you with a 1-2 hour time window on the morning of delivery, and also give you plenty of opportunity to reschedule the delivery if it isn't convenient.

Worldwide orders

Most often, we use either DPD or UPS to ship abroad with their 2-5 day services.


 

Keeping it green.

You might find the box your meals arrive in looks a little unusual...

This is because we want to do even better than using recycled packaging. Instead, we're using re-used packaging. All the boxes, envelopes, newspapers, bubble wrap etc that we (and a bunch of our friends - thanks guys!) get through the post, we keep.

Then, when an order comes through we rummage through a huge pile of boxes until we find one the right size, and send your meals out in those.

The only materials that we have to buy new are the parcel tape and labels.

Not only does this save energy and resources, it also means we can pass on the (admittedly very minimal) money we save to our customers in the form of cheaper delivery.

If you'd like to know more about the benefits of re-using over just recycling, there's a great article here which also has some great suggestions for re-using other items too.